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Aftersales Administrator

  • Location: Biggleswade
  • Salary: £24000 - £26000 per annum
  • Job Type:Permanent
  • Sector: Office Support
  • Contact: Francesca House
  • Contact Email: f.house@select.co.uk
  • Contact Phone: 03301 743815
  • Job Ref: SF61452
Are you an enthusiastic organiser with a flair for problem-solving and a passion for delivering top-tier customer service? Does the prospect of playing a pivotal role in a fast-paced, growing company excite you? If you’ve answered 'yes', then my client has the perfect opportunity for you!

Role Overview:
Join my client, a leading manufacturer based in Bedfordshire, as an Aftersales Administrator. In this vital role, you'll ensure the aftersales process is seamless, enhancing customer satisfaction and supporting the success of the sales team. Your daily responsibilities will include managing the aftersales inbox, resolving customer issues efficiently, organising replacement parts, and providing courteous communication.

This varied role also involves preparing quotations and some order processing, ensuring no two days are the same. Additionally, you’ll provide administrative support across various sales team functions and process all orders using an in-house CRM database. The ideal candidate will thrive in a dynamic environment, possess excellent attention to detail, and be proactive in managing time and tasks, while being an excellent team player.
 
Key Benefits:
  • Salary of £24,000 - £26,000 per annum.
  • Generous holiday package of 33 days (including public holidays).
  • Comprehensive pension plan.
  • Closed for Christmas and early finish on Fridays for a better work-life balance.
  • Excellent opportunities for career progression.
 
About Our Client: My client prides themselves on their commitment to employee development and fostering a supportive and inclusive workplace. They are a rapidly growing company, recognised for their innovation and quality, making them a standout employer in the manufacturing sector. With a team that values collaboration and excellence, they are looking for someone who is ready to grow and succeed together.
 
Take the Next Step: If you’re ready to take on a rewarding role with significant impact, we would love to hear from you. Apply today to join a team where your efforts are truly valued and your growth is guaranteed. Let’s build a brighter future together!