Are you looking for your next role in tech to have a diverse day to day with plenty of opportunity to develop your skills? Are you looking for a company that works with the Microsoft stack and strives upskill and career develop their teams? Our West London based client is looking for a Systems Support Engineer to grow and succeed within their company.
You will be sitting within the IT Infrastructure team whilst being an escalation point for the 2nd line Helpdesk Engineers, using your experience of both to bridge the gap between teams. You will be primarily working with educational frameworks, so you will use your knowledge to test, package and then deploy software. You will be taking ownership of the software, ensuring to manage all patches to maintain a seamless service. Due to the educational nature of most clients, you’ll be supporting the use of Active Directory to categorise students ahead of exams, so any knowledge of this will mark you as a particularly special candidate.
To succeed in this role, you will: -
- Deploy your established software knowledge for centralised distribution using Microsoft Intune.
- Offer exceptional customer service and act as technical expert for college software catalogues.
- Understand how and when you need to escalate issues to the senior infrastructure support team.
This is the perfect opportunity for you if you’re looking to develop your skills with a company looking to grow people within their business while rewarding their hard work. For a competitive salary of £35,000-40,000p.a., you’ll be developing your skills both on the helpdesk and in infrastructure to give you a wide range of career specialization options going forward.
If you are looking to mark the IT world with your projects and take your career to the next level, get in contact with Chris Lo at Select Appointments by clicking Apply Now.