Heacham, Norfolk, UK
Salary: £30,000 - £35,000 (DOE)
Are you an experienced retail manager looking for an exciting new challenge? Do you thrive in a dynamic environment where retail, hospitality, and exceptional customer service come together?
A well-established retail and coffee shop business in Norfolk is seeking a Retail Manager to oversee daily operations. This is an excellent opportunity to lead a dedicated team and deliver an outstanding shopping and dining experience.
Key Responsibilities:
- Oversee the daily operations of the retail store and coffee shop.
- Lead, train, and motivate a team to provide exceptional customer service.
- Develop and implement sales strategies to achieve revenue targets.
- Curate and maintain engaging merchandise displays.
- Manage inventory levels and liaise with suppliers.
- Plan and execute marketing initiatives and promotional events.
- Oversee social media accounts, creating engaging content to drive interest.
- Ensure full compliance with health and safety regulations.
- Proven experience in retail management.
- Strong leadership and team management skills.
- Passion for customer service and delivering memorable experiences.
- Excellent organisational and multitasking abilities.
- Proficiency with point-of-sale systems and retail software.
- A creative eye for visual merchandising.
- Knowledge of health and safety regulations.
- Experience managing social media marketing.
- Experience in managing a coffee shop or café.
- Knowledge of interior design and home décor trends.
- Marketing and promotional expertise.
- Understanding of tourism, gifting, and interiors industries.
- Financial management skills, including budgeting and forecasting.