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Customer Success Coordinator

  • Location: Cambridge
  • Salary: £26500 - £29000 per annum
  • Job Type:Permanent
  • Sector: Sales & Marketing
  • Contact: Francesca Croucher
  • Contact Email: f.croucher@select.co.uk
  • Contact Phone: 03301 743815
  • Job Ref: SF62937
If you're looking to join a market leader and take a meaningful step forward in your career, this Customer Success Coordinator role offers exactly that. With a strong focus on customer experience, data and project coordination, this is your chance to join a business at the top of its field. You'll be trusted with real responsibility, supporting multiple Account Managers and playing a pivotal role in the full customer lifecycle — from pre-sales to installation and beyond. With huge scope to make your mark, and hybrid working available after onboarding, it’s the perfect blend of structure, flexibility, and progression.
 
In this 12-month fixed term contract, you'll become an essential part of the Customer Operations Team, supporting 3/4 Account Managers and collaborating closely with departments across sales, service, marketing and technical support. You’ll coordinate projects from customer enquiry to post-installation, ensuring smooth delivery and excellent communication throughout.

This role is ideal for someone who enjoys variety, thrives in a team setting, and can juggle multiple priorities with ease. Experience in project management or data management is key here, as you'll be at the heart of delivering structured processes and handling detail-driven tasks across multiple workstreams.
 
In return, you'll enjoy:
  • A salary of £26,500 – £29,000
  • Hybrid working (following onboarding and training)
  • A collaborative, supportive team environment
  • Exposure to a fast-moving, customer-centric business with excellent career development opportunities
My client is a true standout in their industry — known not only for their innovation but for their culture of empowerment and continuous improvement. You'll be joining a team that champions collaboration and encourages individuals to take initiative, bring fresh ideas, and lead from within.

Ready to step into a dynamic, fast-paced role where your organisation, communication, and coordination skills will shine? Apply now for the Customer Success Coordinator position and be part of something brilliant.