Are you a coffee enthusiast with a talent for leading and inspiring teams? Do you have a passion for creating exceptional customer experiences? If you're nodding along, then this opportunity is for you! We're looking for a Head of Coffee Shop in Hitchin, offering a salary of £35-37k plus bonus, in a full-time role that promises to be both challenging and rewarding.
Your Role:
Family:
- Lead and nurture your team, fostering a culture of excellence and growth.
- Celebrate team successes and encourage continuous development.
- Embed our culture, values, and mission within the team dynamics.
- Uphold and communicate superior guest service standards.
- Engage with guests actively, acting on feedback to enhance their experience.
- Drive sales through innovative ideas and excellent team training.
- Maintain safety for both team and guests.
- Manage budgets and forecasts with a focus on efficiency.
- Plan and execute cost-effective strategies and future projects.
- Create a workplace that balances professionalism with fun and creativity.
- Enjoy a substantial 75% discount on food and drink.
- Experience local and international supplier visits.
- Benefit from matched pension contributions and a generous share of tips.
- Free meals during shifts, gym membership, and a cycle to work scheme.
- One charity day off each year and access to wine at cost.
Are You the Perfect Fit? We're looking for a candidate who is not just passionate about coffee but also possesses great people skills and understands the art of excellent POS displays. If you’re ready to step into a leadership role and make a significant impact, we want to hear from you!
Apply now to become the Head of Coffee Shop and embark on a rewarding career journey in Hitchin. We're excited to welcome a new leader to our team who is ready to inspire and make a difference